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Holiday Shipping

Please see our "Shipping and Returns" section for more information. 

Shipping times may vary slightly from usual Canada Post delivery times. We will do our best to send a parcel on its way within 2 business days, however we encourage customers to order early to avoid unavoidable delays. Please note that due to increased order volume, we cannot accommodate all order changes and cancellations; you may be responsible for return shipping if we are not able to cancel an order before it ships. If you have an urgent matter, please call us at 604-875-1867 as emails may take more than 72 hours to be responded to.

Approximate Delivery Times

See below for approximate delivery times only; rural areas may take longer than estimations. You will receive an automated email with tracking information when your order is picked up from our warehouse. We cannot guarantee delivery times and are not responsible for delayed shipping times; please order early to avoid delays.

British Columbia (Lower Mainland): 2 business days*
British Columbia (Regional): 3-5 business days*
Alberta: 3-5 business days*
Saskatchewan & Manitoba: 3-6 business days*
Ontario & Quebec: 4-8 business days*
Maritime Provinces: 4-11 business days*
Yukon & Territories: 4-13 business days*
United States: 4-10 business days*. Customs delays may occur.

Purchases made between November 20th-December 24th may be returned or exchanged until January 9th in new and unsued condition; Standard Restrictions apply. For return procedures, please see "shipping and returns"  link above.


If your order is on hold, an email will be sent to you with further details. To correct an issue in a timely manner either reply to the email or call us at 604-875-1867 as soon as possible. On hold orders will remain on hold no longer than 4 days, after which they will be cancelled. All orders which remain on hold on December 31st, 2020 will be cancelled on January 1st, 2021 if not yet processed.

Holiday Web Store Hours
Christmas Eve Dec. 24th : 10am - 4pm
Christmas Day Dec. 25th:  CLOSED
Boxing Day Dec. 26th:
New Year's Eve Dec 31st: 10am - 4pm
New Years Day Jan. 1st: CLOSED